Markham residential water bills, meters and service fees

Markham, Ontario, Canada

Alectra bills Markham water and sewer charges. The combined 2026 rate is $5.3694 per cubic metre, effective April 1.

neptune-proread-mete
A Neptune ProRead water meter pictured in Markham’s water-meter guidance. Photo: City of Markham, Source website.

Key information

Alectra bills Markham water and sewer charges. The combined 2026 rate is $5.3694 per cubic metre, effective April 1.

On this page

Read the water charge

Residential water and sewer charges are billed every two months on the Alectra bill; commercial accounts are monthly. Multiply consumption in cubic metres by the combined rate. For example, 20 cubic metres at $5.3694 is $107.388 before any bill-specific rounding or separate charges.

The combined rate covers water purchased from York Region, wastewater treatment, and local operations and maintenance. Water used outside still attracts the combined wastewater charge because the city recovers the regional charges through this rate.

Sources: Rates, Meters, Billing & Fees

Common residential service requests

Curbside water turn-off and turn-on for internal plumbing work costs $195.50 during regular field hours of 7 a.m. to 3:30 p.m., Monday to Friday. After-hours service is $295. These service fees exclude tax. Bookings with less than 24 hours’ notice have no guarantee that isolation can be completed.

A missed appointment or refused meter access is listed at $208.50. Suspected inaccurate meters can be tested for a fee; the fee is reimbursed if the result falls outside the manufacturer’s accuracy range. Damage through freezing, misuse or negligence has separate replacement charges. A residential stormwater fee of $56 appears on the final property-tax bill, not as the same consumption calculation. This guide covers ordinary residential billing and common service charges, not the complete development or commercial fee schedule.

Sources: Rates, Meters, Billing & Fees

How to start

Your next steps
  1. Step 1

    Read consumption and the billing period on the Alectra bill.

  2. Step 2

    Use the current combined rate and separate any other service fees.

  3. Step 3

    Book plumbing-related city work early enough for a precheck.

Sources: Rates, Meters, Billing & Fees

Selected 2026 residential fees

Service fees exclude tax; the consumption rate and stormwater fee are different charges
ItemPublished amount
Water and wastewater consumption$5.3694/m³
Regular-hours curb water on/off$195.50
After-hours curb water on/off$295.00
Missed appointment or refused access$208.50
Annual residential stormwater fee$56 on final tax bill

Sources: Rates, Meters, Billing & Fees

Questions and answers

Who issues Markham water charges?

Alectra Utilities includes the water and sewer charges on its bill.

Source: Rates, Meters, Billing & Fees

How often are residential accounts billed?

Every two months. The city lists monthly billing for commercial accounts.

Source: Rates, Meters, Billing & Fees

What is the 2026 combined consumption rate?

$5.3694 per cubic metre, effective April 1, 2026.

Source: Rates, Meters, Billing & Fees

How is consumption cost calculated?

Multiply the cubic metres used by the combined water and wastewater rate.

Source: Rates, Meters, Billing & Fees

Does outdoor watering avoid wastewater charges?

No. The city explains that its combined rate recovers the regional water and wastewater charges.

Source: Rates, Meters, Billing & Fees

What is a regular-hours water turn-on or turn-off request?

$195.50 before tax during the listed weekday field hours.

Source: Rates, Meters, Billing & Fees

What is the after-hours fee?

$295 before tax under the published service schedule.

Source: Rates, Meters, Billing & Fees

Can a last-day booking guarantee water isolation?

No. Requests booked less than 24 hours ahead have no isolation guarantee.

Source: Rates, Meters, Billing & Fees

Can an inaccurate-meter test fee be reimbursed?

Yes, if testing shows the meter is outside the manufacturer’s specified accuracy range.

Source: Rates, Meters, Billing & Fees

Where does the residential stormwater fee appear?

The $56 fee is applied to the final property-tax bill.

Source: Rates, Meters, Billing & Fees

Sources: Rates, Meters, Billing & Fees