Jobs in Markham

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Within 25 km of Markham

Added 25 days ago
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Hot Topic

Seasonal Sales Associate

Toronto, ON, Canada

Temporary

Within 25 km of Markham · About 9.8 km from the city centre

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Job details

Job type: Temporary
Posted: Oct 6, 2026

Original job description

Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Seasonal Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your fandom knowledge, stock and replenish products, and help merchandise the store in a visually appealing way, all while being hyper-focused on the in-store experience.

What You'll Do

Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills, and use of the Force
Cover the sales floor zone and ensure that assigned areas are up to visual standards
Work the register - you'll use your fandom knowledge to process sales transactions and drive add-on sales using additional benefits such as BOPIS and curbside pickup Assist with planogram changes including store map, wall, fixture, & merchandising mix
Let your voice be heard! You'll communicate fashion & music trend information to management and respective HQ partners
While we welcome wizards, we don't like it when spells are stolen. You'll work with Store Management to ensure there's no misuse of spells and wizardry around theft
Support the maintenance of the mother ship; you'll help keep the stock room organized and the store tidy
Smells like Team Spirit – you love communicating and working as a team to get the job done
Any other activities as assigned by your Store Leader

What You'll Need

Previous experience working in a retail environment. If you love music and pop culture, you're in the right place!
Superpowers in providing customer service and selling
You'll have to be at least 16 years of age to join the fandom force
Avenger-like collaboration and communication skills
The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds

Please note the pay range for this position starts as listed in the job posting, but other factors such as an individual’s education, location, meeting the minimum job requirements for the role, training and experience, will determine the final salary for potential new hires.

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More about this job

Responsibilities

Provide an engaging customer experience by sharing product knowledge, processing sales, and encouraging add-on purchases. Maintain sales-floor presentation and stockroom organization, replenish merchandise, assist with planogram changes, communicate trends, and support loss prevention and teamwork.

Requirements

Previous retail experience and strong customer service, selling, collaboration, and communication skills are requested. Applicants must be at least 16 and able to navigate the store, use approved equipment, and handle merchandise boxes weighing up to 50 pounds, with or without reasonable accommodation.

Skills

Customer Service
Retail Sales
Product Knowledge
Add-On Sales
Point-of-Sale Transactions
Visual Merchandising
Planogram Execution
Inventory Replenishment
Stockroom Organization
Teamwork
Communication
Trend Awareness
Loss Prevention
Packing and Unpacking Merchandise

Visa sponsorship

Not detected in the job text

Keywords

Retail
Seasonal Sales
Customer Experience
Customer Service
Sales Transactions
Add-On Sales
BOPIS
Curbside Pickup
Visual Standards
Visual Merchandising
Planograms
Store Maps
Product Replenishment
Stockroom Organization
Loss Prevention
Fashion Trends
Music Trends
Pop Culture
Teamwork
Communication
Point-of-Sale Register

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