About Us
At CAA Club Group, we are passionate about keeping our Members safe - whether they are on the road, at home, or travelling abroad. As a trusted Member-based organization, we provide products and services that are essential to Members’ safety and peace of mind. With over 2.6 million Members across Ontario and Manitoba, we advocate on issues such road safety and infrastructure, the environment, seniors’ mobility, and consumer protection. Associates share in each other’s successes, drive change and support each other while cultivating a great working environment to deliver on what is best for our Members. CAA Club Group is a member of the CAA Club Group of Companies.
Who we are
Are you ready to join an award-winning, purpose-driven culture? Welcome to the CAA Club Group of Companies (CCG), where purpose leads to passion!
At CCG, we are committed to delivering an exceptional Associate experience. We offer:
- Work-life harmony with access to an award-winning holistic wellness program,
- Continuous learning through our robust corporate curriculum and education reimbursement program,
- Incredible rewards, travel incentives, and product and service discounts,
- Pay-for-performance and best-in-class recognition programs, and
- Competitive benefits that include a defined contribution plan, personal spending account, and so much more.
Join our growing team where everyone belongs!
Position Details
What You Will Do:
- Provide day-to-day administrative and coordination support to the Travel Product and Extraordinary Explorations teams, helping ensure efficient and organized operations.
- Coordinate supplier updates, training materials, contracts, reports, tour documentation and other resources that support travel sales.
- Create, maintain and regularly update travel product information, tools and resources across CAA’s internal communication platforms and intranet.
- Review and distribute timely supplier, partner and industry updates to keep internal teams informed and equipped to deliver exceptional Member service.
- Maintain Travel Product calendars, ensuring training sessions, supplier events and marketing activities are accurately recorded and communicated.
- Support the planning and successful execution of online and in-person consumer sales events, trade shows and other promotional activities.
- Provide administrative support for the development and operation of CAA proprietary tours, group travel programs and related business activities.
- Coordinate operational activities such as sales-lead distribution, email triage, forms administration, booking-system data entry and the allocation of CAA Dollars.
Who You Are:
- Post Secondary Degree or Diploma, Travel and Tourism preferred or equivalent combination of education and experience
- Minimum 1 year experience in a travel industry sales, product or administrative role
- TICO certified or willing to complete
- Understanding of the leisure travel industry
- Experience with file administration
- Experience with PowerPoint
Our Commitment
We are an equal opportunity employer and are committed to providing employment accommodation in accordance with all applicable Provincial Human Rights and Accessibility Legislation. CCG will provide accommodations to job applicants with disabilities throughout the recruitment process. If you require an accommodation, please notify us and we will work with you to meet your needs.
