Our client is seeking an Office Manager to join their team. In this role, you will serve as the heartbeat of the corporate office, managing daily facilities, administration, and cross-functional support to ensure our team has everything they need to thrive. Working hours are 8am to 5pm, Monday to Friday in-office.
Core Areas of Responsibility
Workplace Experience & Facilities Management
- Office Presentation: Maintain a clean, professional, and welcoming environment across all common areas, meeting spaces, kitchens, and workstations.
- Vendor & Facility Oversight: Coordinate and supervise external maintenance contractors and service providers (including HVAC, electrical, plumbing, pest control, and general repairs) and act as the first point of contact for facility issues.
- Supplies & Inventory: Manage inventory levels for office supplies, kitchen goods, and equipment, ensuring cost-efficient procurement and staying within operational budgets.
- Security & Access: Oversee visitor management systems, guest logs, and physical security administration, including building access credentials and keys.
Administrative & Operational Support
- Process & Policy: Document, update, and implement internal office workflows and guidelines to ensure standardized, efficient operations.
- Time & Attendance Tracking: Oversee administrative time-tracking procedures and assist with the collection of timesheets and attendance data.
- Internal Communications: Draft and distribute company-wide announcements, event reminders, and team updates.
- Digital Records: Maintain structured physical and digital file management systems across corporate document repositories.
People Operations & IT Liaison
- HR Administration: Support the employee lifecycle by maintaining personnel files, tracking time-off and absences, assisting with benefits enrollment, and coordinating onboarding logistics.
- Recruitment Coordination: Assist with hiring logistics, such as interview scheduling, candidate correspondence, and job postings.
- IT Coordination: Serve as the primary liaison between internal teams and external IT service providers, supporting equipment deployment and technical setup.
Front Desk & Executive Assistance
- Reception & Communications: Professionally handle incoming calls, general inquiries, and external correspondence, routing them to the correct team members.
- Mail & Deliveries: Manage incoming and outgoing mail, package deliveries, and courier shipments.
- Hospitality & Meetings: Welcome visitors, prepare meeting rooms, and coordinate catering or hospitality for internal and external gatherings.
- Executive Support: Provide light, ad-hoc administrative assistance to the CEO, including calendar coordination, travel arrangements, and meeting preparation.