Jobs in Markham

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Within 25 km of Markham

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Spicers Canada

Installation and Parts Coordinator

Vaughan, ON, Canada

Within 25 km of Markham · About 24.2 km from the city centre

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Job details

Posted: Sep 16, 2026

Original job description

Backed by a fifth-generation family-owned company, Spicers is a leading distributor of commercial print and business papers, specialty products, graphic solutions, sign & display equipment and materials, and packaging and facility supplies and equipment. Partnering with trusted global manufacturers, we source, stock, market and distribute a diverse range of quality products.

We’re based in Vaughan, Ontario, with 15 regional locations that include custom manufacturing facilities in Edmonton, Toronto and Winnipeg, as well as cash and carry locations, product showrooms and equipment demo sites. Spicers Canada is part of Central National Gottesman Inc. (CNG), a global seller and distributor of paper, pulp, packaging materials, metals and wood products.

We are currently looking for a full-time Installation and Parts Coordinator located in Vaughan, ON reporting to the National Director of Service and Installation.

Your Challenge

Installation Coordination

Assist in planning and coordinating new equipment installations from order confirmation through completion.
Communicate with customers to confirm installation requirements, site readiness, delivery details, and scheduling.
Coordinate with technicians, sales, logistics, and other internal departments to ensure installations are properly planned.
Track installation progress and follow up on outstanding items or issues.

Assist with coordinating technician schedules and customer appointments.
Maintain accurate installation records and documentation.
Follow up with customers after installation to ensure outstanding issues are addressed.

Update service/CRM systems with relevant information.

Parts Coordination & Support

Order parts as required for installations, repairs, and service requirements.

Monitor parts availability, backorders, and expected delivery dates.
Coordinate with suppliers and internal parts teams to ensure parts arrive when needed.
Assist technicians in identifying and sourcing required parts and billing service activity.

Help ensure technicians have the information, parts, and resources required to complete their work.

Escalate technical, scheduling, or customer issues to the appropriate person when required.
Assist with follow-up on incomplete installations, service issues, and outstanding parts.

Other tasks as necessary

Working Conditions

Able to work on a computer for numerous hours which may result in strain on wrists, eyes, back, etc.;
Ability to work in a busy, open area office;
May have to spend long hours in concentration which requires attention to detail and high levels of accuracy;
This position faces a number of deadlines which may cause stress; and
Work may require occasional weekend and/or evening work.

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More about this job

Responsibilities

The Installation and Parts Coordinator will manage the planning and scheduling of equipment installations while coordinating with technicians and customers. Additionally, the role involves sourcing and monitoring parts availability to ensure service requirements are met efficiently.

Requirements

The candidate should be capable of working in a fast-paced office environment with high attention to detail and accuracy. Proficiency in managing schedules, tracking documentation, and communicating effectively with internal departments and external customers is essential.

Skills

Installation Coordination
Parts Procurement
Customer Communication
Scheduling
CRM Systems
Logistics Coordination
Technical Support
Inventory Monitoring
Documentation
Problem Solving
Attention To Detail
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Installation Coordination
Parts Management
Logistics
CRM
Customer Service
Scheduling
Inventory Control
Technical Support
Commercial Print
Business Papers
Equipment Installation
Supply Chain
Documentation
Service Coordination
Procurement

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