Jobs in Markham

Newest first

Within 25 km of Markham

Added 5 months ago
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Added 2 months ago
Customer Service Representative - Markham
Umicore
Markham, ON
Added 2 months ago
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SH
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Added 5 months ago
SH
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QT
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Toronto, Ontario
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Added 2 months ago
Project Controls Manager
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Umicore

Customer Service Representative - Markham

Markham, ON, Canada

Hourly rate for this position is $20 an hour

Within 25 km of Markham · About 3.2 km from the city centre

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Job details

Pay: Hourly rate for this position is $20 an hour
Posted: Aug 21, 2026

Original job description

About Umicore

Reducing harmful vehicle emissions. Giving new life to used metals. Powering the cars of the future. As a global materials and technology group, we apply our specialist knowledge to offer materials and solutions that are essential to everyday life. We aim to be a clear world leader in materials for clean mobility and recycling and have turned our sustainability approach into an even greater competitive advantage. With ambitions like this, imagine what you could do?

About Jewellery & Industrial Metals

A wealth of applications. Umicore is an expert in developing products and processes based on precious metals such as gold, silver and platinum. These materials enable our customers to make fine jewellery, coins, high-purity glass and industrial catalysts. Umicore also enables the sustainable and responsible sourcing of these metals and provides closed-loop recycling for our customers. To make the most of these materials we cannot stand still. We need to find new ways to do things, discover new solutions and develop new processes. Which is where you come in.

What you will be doing

Daily support for customers in providing them with current pricing, quotes, entering and processing orders.
Provide administrative support such as handling incoming inquiries, invoicing, filing, and mail
Inform customers of new products, services promotions and upcoming events
Register new customer by opening accounts
Maintains customer records by updating account information.
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Other duties as assigned

Who we are looking for

College diploma or equivalent in business administration, marketing or similar field combined with previous experience in sales, marketing or customer service
Excellent verbal and written communication skills in English
Advanced computer skills (Outlook, MS Office)
Attention to detail
This is a replacement position due to a recent vacancy
Hourly rate for this position is $20 an hour
We do not use artifical intelligence to screen candidates.

What we offer

We aim to lead the way. Not just for our customers, but for our employees too. That is why we strive to create a collaborative environment in which we can all succeed, and a culture through which we can all share ideas, develop our expertise and advance our careers. We engage in building an inclusive work culture that offers equal opportunities for all employees irrespective of their diverse backgrounds. As you would expect from a world-leading organisation, we will also reward your contribution with a competitive salary and benefits. With all this and more, imagine what you could do?

If my expertise can contribute to fine jewellery, IMAGINE WHAT YOU COULD DO

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More about this job

Responsibilities

The Customer Service Representative will provide daily support to customers by processing orders, providing pricing information, and handling inquiries. They will also maintain customer records and resolve product or service issues.

Requirements

Candidates should have a college diploma or equivalent in a relevant field along with experience in sales, marketing, or customer service. Excellent communication skills and advanced computer skills are also required.

Skills

Customer Service
Communication Skills
Attention to Detail
Order Processing
Administrative Support
Problem Solving
Invoicing
Account Management
Sales
Marketing
Microsoft Office
Outlook
Customer Records Management
Product Knowledge
Promotions
Inquiry Handling

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Pricing
Quotes
Order Processing
Administrative Support
Invoicing
Filing
Mail Handling
Product Promotions
Customer Accounts
Problem Resolution
Communication Skills
Microsoft Office
Outlook
Sales
Marketing
Customer Records
Sustainability
Precious Metals
Recycling
Jewellery
Industrial Catalysts
Closed-Loop Recycling
Business Administration
Attention to Detail
Technology Tools
Collaboration
Inclusive Work Culture
Competitive Salary
Benefits

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