Jobs in Markham

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Within 25 km of Markham

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Delta Bingo Inc HQ

Customer Service Representative

Pickering, ON, Canada

Up to $18.5 CAD / hour · Part-time

Within 25 km of Markham · About 16.3 km from the city centre

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Job details

Pay: Up to $18.5 CAD / hour
Job type: Part-time
Posted: Sep 9, 2026

Original job description

Job Description - Customer Service Representative

SUMMARY: Provides courteous and efficient service to patrons in the sales of bingo products, calling back winning bingo cards, and ensuring playing area is clean and ready for business. Interacts with customers daily, promptly responding to all requests in a courteous and efficient manner. Encourages the sale of company products at every opportunity and applies exemplary customer relation skills that promote a superior company image. Provides prompt service in a time sensitive manner to ensure bingo event runs free of delays.

DUTIES AND RESPONSIBILITIES (Include but are not limited to):

Exemplify Delta Bingo’s Core Values: Community, Innovation & Leadership
Work co-operatively with charity members and co-workers.
Obtain and maintain an AGCO License.
Operate with cash float and paper inventory.
Balance cash float and paper inventory at the end of the shift.
Maneuver around the playing area selling bingo products.
Work from and operate a POS sales system.
Alert and ready to assist with running to for declared bingos.
Assist to ensure bingo caller is aware of declared bingos.
Assist to call back declared bingo in a clear, loud, and audible tone.
Assist in paying verified winner correct prize amount.
Assist to maintain playing area (tables, chairs, floors) by keeping area clean and free of clutter.
Understand all of the Delta Bingo & Gaming programs and promotions.
Respond to customer inquiries regarding bingo programs, Red 7, promotions, and any other product or service offered at the Gaming Centre.
Assist to bundle paper and pocket slots.
Immediately refer customer concerns to the session manager.
Immediately report potential safety hazards to the session manager.
Undertake other tasks and housekeeping duties as assigned by the supervisor.
Comply with Delta Bingo & Gaming dress code.
Behave in a professional manner (e.g. Refrain from the use of foul language).
Must be able to work scheduled shifts.
Demonstrate teamwork attitude through such things as willingness to cover shifts.

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More about this job

Responsibilities

The Customer Service Representative is responsible for selling bingo products, managing cash floats, and ensuring the playing area remains clean and organized. They must also assist with calling back winning cards and providing prompt, courteous service to all patrons.

Requirements

Candidates must be able to work scheduled shifts and possess a professional demeanor while working cooperatively with charity members and staff. Obtaining and maintaining an AGCO license is a mandatory requirement for this position.

Skills

Customer Service
Cash Handling
POS Systems
Inventory Management
Communication
Teamwork
Conflict Resolution
Attention To Detail
Housekeeping
Time Management

Visa sponsorship

Not detected in the job text

Keywords

Bingo
Customer Service
POS
Cash Float
Inventory
AGCO License
Gaming Centre
Hospitality
Retail
Teamwork
Housekeeping
Promotions
Safety Hazards
Professionalism

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