Jobs in Markham

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Within 25 km of Markham

Added 2 months ago
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VetCare Canada

Client Care Specialist - Don Valley Animal Hospital

North York, ON, Canada

Pay Rate: $18.00 - $20.00/hr · Full-time

Within 25 km of Markham · About 16.4 km from the city centre

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Job details

Pay: Pay Rate: $18.00 - $20.00/hr
Job type: Full-time
Apply by: Jan 3, 2027
Posted: Jul 7, 2026

Original job description

Welcome, we're thrilled you are considering joining the highly skilled team at Don Valley Animal Hospital

Learn More

The Don Valley Animal Hospital has been serving the Don Mills community for over 35 years. We are located west of the D.V.P. on Lawrence Ave. E. across from the Shops on Don Mills. We pride ourselves in providing the personal and professional care that you should expect from a veterinary hospital.

As pet owners ourselves we understand the importance and value of our companions in our daily life. Our team offers a warm, respectful, compassionate and loving environment to all our clients and their pets. We offer a wide range of services including, internal medicine, surgery, dentistry, the existence of nutritional and behavioural services.

https://donvalleyanimalhospital.com

About the Role

Our ideal Client Care/Receptionist builds positive client relationships by displaying genuine care and compassion towards clients and their pets, being respectful in all interactions and providing exceptional customer service. This involves greeting and checking-in clients in a friendly and warm manner; receiving incoming calls from current and prospective clients utilizing a courteous and caring approach. This person will appropriately screen calls, book appointments, take detailed messages as well as provide knowledgeable non-medical information to clients. Responsibilities also include performing a variety of administrative office tasks, including mail (receiving, sorting, distributing, posting), drafting memos and other correspondence, completing reports and other ad-hoc document requests.

Why Join The Don Valley Team?

A Supportive, Collaborative Environment: Work alongside experienced RVTs, veterinary assistants, and client care staff who value communication, respect, and clinical excellence.

Flexibility and Work-Life Balance: We understand the importance of life outside of work. Whether you’re seeking full-time or a part-time schedule, we’ll work with you to find the right fit.

Professional Growth: Access to a continuing education platform, to develop your veterinary skills.

What The Role Can Offer

Competitive Base Salary
Comprehensive benefits include: medical, dental & life insurance
Flexible Schedule
Vacation & Paid Time Off

Pay Rate: $18.00 - $20.00/hr

The VetCare Community Benefits

A 24/7 Employee Assistance Program which includes mental health, relationship, financial and nutritional support for all team members.
A community wide social platform
Recognition programs
Access to our veterinary learning platform

About VetCare

VetCare (vet-care.ca) is proudly Canadian, with roots in Vancouver that have extended to practice teams across Canada. We blend the personal touch of local clinics with the collective expertise of our veterinary community, offering mentorship, operations support and recruitment efforts to keep care strong. With this collaborative approach, we aim to foster better outcomes for pets and the people who love them.

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More about this job

Responsibilities

The Client Care Specialist is responsible for building positive client relationships through exceptional customer service and administrative tasks. This includes greeting clients, answering calls, booking appointments, and providing non-medical information.

Requirements

The ideal candidate should display genuine care and compassion towards clients and their pets, along with strong communication skills. Experience in customer service and administrative tasks is preferred.

Skills

Customer Service
Communication
Compassion
Administrative Tasks
Appointment Scheduling
Call Screening
Client Relationship Building
Detail Orientation

Benefits

Medical
Dental
Life Insurance
Flexible Schedule
Vacation
Paid Time Off

Visa sponsorship

Not detected in the job text

Keywords

Veterinary
Client Care
Receptionist
Customer Service
Administrative
Compassion
Communication
Appointment Scheduling
Call Screening
Detail Orientation
Internal Medicine
Surgery
Dentistry
Nutritional Services
Behavioural Services
Team Collaboration

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