Why is this role important:
Reporting to the Store Manager, the Assistant Store Manager will provide excellence in customer service. Demonstrate leadership by managing employees and effectively planning.
What you'll do:
Present themselves as a role model when providing efficient and courteous customer service.
Resolve and manage customer complaints effectively and according to established guidelines.
Demonstrate leadership by providing positive and effective resolution to customer and team members concerns.
Encourage store employees to take ownership for their performance and career development plans; follow up on a regular basis.
Maintain ongoing communication with internal colleagues from various departments to improve overall business results.
Coordinate and communicate with company buyers on what items to purchase for a store's inventory and supervises the activities of the stores merchandising efforts.
Manage and maintain materials and stocked product inventory.
Planning and implementing events successfully.
Achieves staffing objectives by recruiting and evaluating job candidates.
Scheduling employees efficiently to improve productivity, profitability and margins.
Continuously training staff effectively to encourage them to meet company standards.
Pursue succession planning to ensure that employees are constantly developed to fill each needed role.
Ensure employee awareness of safety and emergency procedures.
Understand and support store operations, policies and procedures.
Commitment to promoting a workplace of inclusiveness and belonging
What you bring:
Good communication/presentation skills to instruct individuals and groups on the use, maintenance and servicing of equipment.
The ability to develop and maintain client contacts.
Ability to work in a fast pace environment
Complies to health and safety regulations
Demonstrates a commitment to achieving meaningful results
Displays unwavering commitment to our values
Demonstrates understanding of the organization’s mission and strategies
Acts in accordance with policies and procedures
Detail oriented
Effective verbal and written skills
Ability to work independently
How You’ll Succeed:
At Fortinos, we attribute our success to preserving our core values: super fresh foods, well‐trained staff, store cleanliness and above all, superior, friendly customer service. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced retail environment, apply today.
We are committed to creating a diverse and inclusive workplace.
If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.
NOTE: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “FORTINOS” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.
Hiring Range / Échelle salariale à l’embauche :$66,560.00 - $8,724,166.00 / 66.560,00$ - 8.724.166,00$ (per year / par an)A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.
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