Jobs in Markham

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Within 25 km of Markham

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Kumaran Systems

Application Support

Toronto, ON, Canada

Full-time

Within 25 km of Markham · About 20 km from the city centre

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Job details

Job type: Full-time
Experience: 5+ years of Application Support, Production Support, Platform Support, or DevOps Support experience.
Posted: Aug 14, 2026

Original job description

Job Summary

Seeking an experienced Application Support Analyst / Platform Support Engineer to support mission-critical banking applications and infrastructure platforms. The successful candidate will be responsible for ensuring application stability, production support, incident resolution, change implementation, release coordination, and platform monitoring across distributed environments.

The ideal candidate will possess hands-on experience with Red Hat OpenShift, Linux, AutoSys, FeedHub, Certificate Management, CI/CD tools, and Production Support operations, along with strong exposure to incident management, change management, and on-call support.

This role requires close collaboration with Development, Infrastructure, DevOps, Security, and Business Support teams to maintain high availability, reliability, and operational excellence for business-critical banking systems.

Key Responsibilities

Application & Production Support

Provide Level 6 production application support for critical banking applications.

Monitor system health, application availability, and platform performance.

Investigate and resolve production incidents within established SLA timelines.

Perform root cause analysis (RCA) for recurring production issues.

Coordinate application recovery activities during incidents and outages.

Ensure maximum uptime and reliability of critical banking systems.

Support application deployments and environment maintenance activities.

OpenShift Platform Support

Manage and support applications deployed on Red Hat OpenShift containers.

Linux Administration & Support

Perform Linux server support and troubleshooting activities.

FeedHub & Integration Support

AutoSys Scheduler Support

Certificate Management

CI/CD & Release Management

Incident & Change Management

Monitoring & Operational Excellence

Required Qualifications

5+ years of Application Support, Production Support, Platform Support, or DevOps Support experience.

Strong experience supporting mission-critical enterprise applications.

Hands-on experience with Red Hat OpenShift.

Strong Linux administration and troubleshooting experience.

Experience supporting AutoSys scheduling environments.

Experience with FeedHub integrations and operational support.

Experience managing SSL/TLS certificates and certificate lifecycle management.

Hands-on experience with CI/CD tools:

Jenkins

Azure DevOps

Previous experience working within large Canadian banking environments.

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More about this job

Responsibilities

Provide Level 6 production support for mission-critical banking applications and ensure system stability through monitoring and incident resolution. Collaborate with cross-functional teams to manage deployments, releases, and operational excellence.

Requirements

Requires 5+ years of experience in production or platform support within enterprise environments, specifically in the banking sector. Candidates must possess hands-on expertise in Red Hat OpenShift, Linux administration, and CI/CD tools.

Skills

Application Support
Production Support
Red Hat OpenShift
Linux Administration
AutoSys
FeedHub
Certificate Management
CI/CD
Jenkins
Azure DevOps
Incident Management
Change Management
System Monitoring
Root Cause Analysis
Banking Systems

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Production Support
Platform Support
Red Hat OpenShift
Linux
AutoSys
FeedHub
Certificate Management
CI/CD
Jenkins
Azure DevOps
Incident Management
Change Management
Banking
DevOps
Infrastructure
System Monitoring
Root Cause Analysis
SSL/TLS
High Availability

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