Position: Senior Business Analyst / Procurement Writer
Location: Toronto, ON (Onsite)
Job ID#: RQ11714
Duration: 10 Months
Role Overview
We are seeking a Senior Business Analyst / Procurement Writer to support procurement and digital service initiatives through the development of high-quality procurement documentation and user-focused content. This role requires a strong background in public sector procurement, business analysis, content development, and stakeholder collaboration.
The successful candidate will create, review, and maintain procurement documents while ensuring alignment with procurement best practices, business objectives, and established standards. The role also involves translating complex information into clear, accessible content and supporting procurement activities throughout the lifecycle.
Work Arrangement: Onsite (5 days per week)
Key Responsibilities
- Create,
review, and continuously enhance procurement documentation and RFB
packages.
- Develop
content for public-facing digital services, websites, and applications.
- Incorporate
stakeholder and project team feedback into procurement documents in a
timely manner.
- Follow
established procurement processes while leveraging industry best
practices, tools, and methodologies.
- Provide
frameworks, methodologies, models, and tools to support procurement
initiatives.
- Deliver
knowledge transfer, coaching, facilitation, and advisory services.
- Prepare
supporting documentation and briefing materials.
- Ensure
procurement documents are structured to achieve desired business outcomes.
- Facilitate
development of scope statements, business objectives, and business
requirements.
- Provide
advice regarding procurement opportunities, scope definition, timelines,
objectives, and business requirements.
- Ensure
procurement activities align with fairness, transparency, and openness
principles.
- Provide
recommendations that support vendor participation and engagement.
- Clearly
define procurement scopes, requirements, and deliverables within
procurement documentation.
- Identify
risks, issues, and mitigation strategies throughout procurement processes.
- Facilitate
review and approval sessions for procurement documents.
- Provide
procurement lifecycle guidance, best practices, and knowledge transfer.
- Support
evaluation processes by identifying risks and recommending mitigation
strategies.
- Participate
in meetings with senior leadership and project stakeholders.
- Analyze
market conditions, procurement trends, vendor capabilities, and service
delivery models.
- Develop
procurement approach options and associated implications.
- Identify
critical success factors that contribute to procurement success.
- Support
consensus-building workshops and evaluation activities.
- Assist
with contract award activities and agreement preparation.
- Provide
guidance related to Statements of Work (SOW).
- Support
onboarding activities for successful vendors when required.
- Research,
plan, write, design, evaluate, and maintain user-centered digital content.
- Apply
inclusive writing principles, accessibility standards, and plain-language
content practices.
- Analyze
user feedback, research findings, and service analytics to support
continuous improvement.
Required Qualifications
Digital Content & Business Analysis Experience
- Experience
with content strategy, procurement documentation, and user-centered
design.
- Experience
communicating complex information clearly and concisely.
- Knowledge
of digital service delivery standards, policies, and legislation.
- Familiarity
with SEO, information architecture, journey mapping, user stories,
personas, content auditing, user research, content testing, wireframing,
and prototyping.
- Knowledge
of accessibility standards including AODA and WCAG 2.0 AA.
- Experience
managing multiple projects simultaneously with strong attention to detail.
- Strong
relationship management and collaboration skills.
- Experience
working within multidisciplinary and agile delivery teams.
- Experience
using collaboration and design tools such as Miro, Figma, Jamboard, Mural,
or similar platforms.
- Experience
leveraging analytics, feedback, and research findings to improve services.
Advanced Writing & Communication Skills (40%)
- Ability
to simplify complex technical, legal, and business information into clear
language.
- Strong
persuasive writing skills for executive summaries, procurement documents,
and business communications.
- Ability
to ensure technical accuracy in procurement documentation.
- Excellent
editing and proofreading skills with exceptional attention to detail.
Technical Procurement Knowledge (30%)
- Strong
understanding of public-sector procurement processes.
- Knowledge
of procurement documentation development and tendering methodologies.
- Understanding
of contract terms, conditions, and legal requirements.
Project Management & Organizational Skills (20%)
- Ability
to manage multiple deadlines and deliverables simultaneously.
- Strong
information-gathering and documentation skills.
- Ability
to collect input from SMEs and multiple stakeholders.
- Proven
ability to maintain timelines and meet commitments.
Interpersonal Skills (10%)
- Strong
collaboration and teamwork skills.
- Effective
stakeholder management capabilities.
- Ability
to communicate updates and recommendations to executive audiences.
About Symbiotic Digital.
Symbiotic Digital provides the IT Experts you need that solve problems and get things done. See what the top 2% in their field can do for you. (Symbiotic Digital is a division of Symbiotic Group Inc.)
We serve customers in two ways, we provide:
- Digital
Experts: IT Consulting expertise. Bright Minds That Produce Proven Results
- Recruitment:
Find The Right People You Need
Serving IT & Business leaders, Symbiotic Digital provides a business system that enable us to provide the Expert Technical staff needed to solve challenging business and IT problems. IT leaders in the most reputable organizations in Canada have relied on Symbiotic Digital to help them staff difficult assignments with proven Experts uniquely evaluated by our proven QMS- Quality Management System Staff Development Model. We are a 100% Indigenous owned company.
Learn more online at https://www.symbioticgroup.com/home-sd/.
Please submit your most recent resume to: RecDep@symbioticgroup.com
View All Jobs online at: https://www.symbioticgroup.com/view-jobs/
