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Within 25 km of Markham

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Volvo Cars Markham

Sales Consultant

Markham, ON, Canada

Full-time

Within 25 km of Markham · About 3.2 km from the city centre

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Job details

Job type: Full-time
Apply by: Dec 10, 2026
Posted: Nov 10, 2026

Original job description

Role Description This full-time, on-site Sales Consultant role at Volvo Cars Markham in Markham, ON focuses on guiding customers through the vehicle purchasing process from initial contact to delivery. The Sales Consultant responds to inquiries, greets showroom visitors, conducts needs assessments, and presents suitable vehicle options, features, and pricing clearly and professionally. The role includes preparing quotes, coordinating test drives, explaining financing and lease options, and completing sales documentation in alignment with dealership policies and regulatory requirements. The Sales Consultant follows up with prospects, maintains long-term relationships with customers, and collaborates with team members to meet individual and dealership sales targets. Regular tasks also include updating the CRM system, staying current on Volvo product knowledge and promotions, and maintaining a clean, welcoming showroom environment.
Qualifications

Candidates should possess strong Sales Consulting and Consulting skills to identify customer needs, recommend appropriate solutions, and close sales effectively.
Candidates should possess excellent Customer Service and Customer Satisfaction skills to build trust, foster repeat business, and maintain long-term relationships.
Candidates should possess clear and professional Communication skills, including active listening and the ability to explain product features and pricing options.
Previous automotive sales experience or related retail sales experience is beneficial.
Comfort using CRM systems, digital tools, and basic office software to manage leads and customer records is preferred.
Ability to work on-site, including evenings and weekends as required, and to collaborate effectively within a team-based environment.
A valid driver’s license with a clean driving record is typically required for test drives.
Knowledge of Volvo vehicles, automotive industry trends, and local market conditions is an asset.

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More about this job

Responsibilities

Guide customers through the vehicle purchasing process by assessing their needs, presenting suitable vehicles and pricing, coordinating test drives, explaining financing and lease options, and completing sales documentation. Follow up with prospects, maintain customer relationships, update CRM records, stay current on Volvo products and promotions, and contribute to sales targets and a welcoming showroom.

Requirements

Candidates should have strong sales consulting, customer service, customer satisfaction, and communication skills, with the ability to identify customer needs and build lasting relationships. Automotive or retail sales experience, CRM and digital tool proficiency, teamwork, a valid driver’s license with a clean record, and knowledge of Volvo vehicles or the local market are beneficial or preferred.

Skills

Sales Consulting
Consulting
Customer Service
Customer Satisfaction
Communication
Active Listening
Needs Assessment
Sales Closing
Relationship Building
Automotive Sales
CRM Systems
Digital Tools
Product Knowledge
Team Collaboration
Quote Preparation
Sales Documentation

Visa sponsorship

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Keywords

Automotive Sales
Sales Consulting
Customer Service
Customer Satisfaction
Needs Assessment
Vehicle Purchasing
Vehicle Features
Pricing
Quote Preparation
Test Drives
Financing
Leasing
Sales Documentation
Dealership Policies
Regulatory Requirements
Lead Follow-Up
CRM Systems
Volvo Vehicles
Product Promotions
Sales Targets
Showroom Maintenance
Digital Tools
Office Software
Driver’s License
Retail Sales

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