Google Cloud Platform (GCP) Application Support Engineer
- Pay Rate: $73.75/hour, depending on experience
- Contract: 6-month contract, with a possible extension
- Location: Toronto, Ontario
Raise is currently hiring a
GCP Application Support Engineer on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity to work with an industry leader. Our Client is a technology company that combines decades of industry expertise with next-generation AI technology that helps organizations reinvent how they build, operate and deliver by pairing human ingenuity with agentic systems that scale intelligence across the enterprise.
Note: The primary pay rate is based on T4 classification; however, we will also consider applications from candidates interested in an INC classification, where applicable.
Description
The GCP Application Support Engineer in this role will join a high-impact team supporting mission-critical enterprise applications within the GCP ecosystem. In this role, you will be responsible for maintaining the health, performance, and reliability of complex cloud-native architectures, microservices, and big data pipelines. This is a 6-month contract with a high likelihood of extension through 2028 based on project milestones and performance.
Responsibilities
- Application & Platform Support: Maintain high availability, stability, and performance across GCP-hosted applications, microservices, and enterprise data workflows.
- Incident & Problem Management: Diagnose, troubleshoot, and resolve critical operational incidents (P1/P2) rapidly, minimizing downtime and performing root-cause analyses (RCA).
- Pipeline & Infrastructure Monitoring: Proactively monitor and manage data pipelines and orchestration tools, ensuring smooth execution of ETL/ELT batch and streaming processes.
- Observability & Telemetry Enhancement: Build, refine, and maintain custom Grafana dashboards, Prometheus metrics, and GCP Cloud Logging/Monitoring alerts to proactively catch system anomalies.
- Cross-Functional Collaboration: Partner with engineering, architecture, and DevOps teams to streamline deployments, enhance infrastructure reliability, and implement best practices for continuous improvement.
Qualifications
- 5+ years of dedicated application support experience operating within a Google Cloud Platform (GCP) environment.
- Hands-on experience with:
- Google Kubernetes Engine (GKE)
- Cloud Composer / Apache Airflow
- Dataflow & Dataproc
- Pub/Sub
- GCP Cloud Logging & Cloud Monitoring
- Strong background supporting Java-based applications and Microservices architectures.
- Deep expertise using Grafana and Prometheus for system metrics, dashboards, and alerting integrations.
- Strong capability in reading logs, tracing distributed microservices calls, and analyzing pipeline logs to resolve production bottlenecks.
- Preferred Qualifications
- Familiarity with CI/CD deployment pipelines and Infrastructure as Code (IaC) tools like Terraform.
- Experience in retail, e-commerce, or large enterprise environments with high-traffic, real-time data flows.
- Education and Certifications
- GCP certifications (e.g., Google Cloud Professional Cloud Architect, Professional Data Engineer, or Professional Cloud DevOps Engineer). (preferred)
Additional Information
- Candidates in this role will be working a Hybrid, schedule, Ideally, 1-2 days per week at the client office
Looking for meaningful work? We can help!
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