Company Description D Spot Dessert Café, established in 2014, is a rapidly growing dessert franchise that has redefined sweet indulgence with innovative, globally inspired creations. With 50 locations across Canada and expansion plans into the U.S. and beyond, the brand offers a wide range of artisanal desserts, homemade ice creams, fresh batters, and made-from-scratch cakes made with premium ingredients such as Belgian chocolate. The team is committed to continuous culinary innovation, researching and introducing new flavors to delight guests. D Spot Dessert Café focuses on quality, freshness, and a welcoming environment where guests from all backgrounds can enjoy desserts in a community-oriented setting. Team members join a dynamic, growth-oriented company with opportunities to learn, develop, and contribute to a memorable guest experience.
Role Description The Dessert Crew role is a full-time, on-site position based at our North York, ON location. The Dessert Crew member prepares and assembles menu items, including ice creams, waffles, crepes, cakes, and beverages, following standardized recipes and presentation guidelines. Daily tasks include maintaining a clean and organized workstation, handling food safely, restocking ingredients and supplies, and supporting smooth kitchen and front-of-house operations. The role involves taking and assembling orders accurately, interacting with guests in a friendly and professional manner, and collaborating with teammates to ensure timely service during busy periods. Dessert Crew members may also assist with opening and closing duties, basic equipment care, and supporting new team members through sharing best practices.
Qualifications
- Food preparation and dessert assembly skills, with attention to portioning, presentation, and adherence to recipes.
- Customer service and communication skills to interact courteously with guests and respond to inquiries or concerns.
- Time management and multitasking abilities to work efficiently in a fast-paced environment, especially during peak hours.
- Teamwork and collaboration skills to coordinate with kitchen and front-of-house staff and support a positive work environment.
- Basic food safety and hygiene knowledge; food handler certification is an asset.
- Reliability, punctuality, and flexibility to work evenings, weekends, and holidays as needed.
- Comfort with standing for extended periods and performing light physical tasks such as lifting, stocking, and cleaning.
- Previous experience in a café, bakery, or restaurant environment is an advantage but not required for motivated learners.
