About the opportunity:
- Manage an assigned customer portfolio, monitor outstanding balances, and conduct timely follow-ups on overdue invoices.
- Prioritize collection activities based on aging, risk, payment history, and outstanding balances; secure payment commitments and proactively reduce aged receivables.
- Identify and escalate high-risk accounts, significant past-due balances, potential bad debt, and credit-limit concerns.
- Review invoices, credits, unapplied payments, deductions, and discrepancies; investigate billing and payment issues and coordinate timely resolutions.
- Respond to customer inquiries, support account reconciliations, and maintain accurate collection notes and account records.
- Collaborate with the Cash Application team to research unidentified receipts, obtain remittance details, and ensure accurate payment application.
- Support credit reviews by flagging accounts and orders requiring further assessment and following established credit policies and approval procedures.
- Monitor AR aging reports, track collection activities and disputes, and participate in portfolio reviews to achieve collection and productivity targets.
- Build effective customer relationships while enforcing payment terms and collaborating with Sales and internal teams to resolve outstanding issues.
About you:
- 3+ years of full cycle AR. Credit analysis, B2B collections & reconciliations
- MS Excel (PivotTables, Vlookups)
This position for employment is for a current vacancy with Highspring’s client. You must currently reside within the Greater Toronto Area and be permitted to work in Canada to be considered for this opportunity. A recruiter will be in touch with you if your profile meets our client’s requirements for this role.
By submitting to this position, you agree that you will be giving Vaco by Highspring the exclusive right to present you as a candidate for the foregoing position. Additionally, you agree to be included in our talent pool for future hiring for similarly qualified positions. You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications. Lastly, you also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco by Highspring about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application. In exchange, Vaco by Highspring agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Vaco by Highspring values a diverse workplace and strongly encourages women, people of colour, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. The company is also committed to ensuring that persons who need them are provided with reasonable accommodations; if one is needed to participate in the job application or interview process, please contact HR@vaco.com .
Vaco by Highspring respects your privacy and is committed to providing transparent notice of our policies in English here and in French here. Additionally, the company uses AI to perform preliminary screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco/Highspring does not know and cannot opine on if its client’s use of AI products in hiring.
Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:
- the individual’s skill sets, experience and training;
- licensure and certification requirements;
- office location and other geographic considerations;
- other business and organizational needs.
Having said that Vaco by Highspring believes that the salary range referenced reasonably estimates the base compensation for an individual hired into this position. The individual may also be eligible for discretionary bonuses and/or participation in medical, dental, and vision benefits as well as the company’s retirement plan (or similar retirement benefits).
